Reviews ARE The New Web!

Reviews are the new hot topic. With hundreds of third party website offering reviews of companies out there, consumers are not in short supply of reading what other people have to say. Many review sites have been around a very long time and hae built up a somewhat large following. Express Flooring wants to join in on the movement.

However, we want to join in for other reasons than simply trying to gain traffic. Although some sites honestly desire real reviews to help the consumer they fall short in one major area...Validation! Almost ALL of these third party websites are just that. THey ahve now way of follow up to validat the claims. Many allow "anonymous" users, or users with no background information so it is impossible to follow up and find out if the reviews are real or valid. They fall victim to internet spammers or disgruntled cowards hiding behind a fake user name.

We want to start the trend. We are taking web 2.0 to web 3.0 by offering REAL, VALID.....

Customer Service at Express Flooring

Rating: 3.75 based on 10 reviews

10 Reviews
8028 N. 27th Avenue
Phoenix, AZ 85051
USA

Phone: 602-864-3300

Website: www.expressflooring.com


 
great job Express Flooring.
mike howard
 
Jason V. I wish to tell you I have had tile work done before in my home but your Tile Person was excellent. He did a beautiful job. He had an excellent attitude very polite and cleaned up perfectly. I will consider doing business again with you if all your employees are like this young man. Thanks again for a great job Express Flooring.

3.75 stars Ave. rating: 3.75 from 1 votes.
 
 
 
good team
issadarrell
 
We were worried our custom shower would be too hard to do in tile. Express Flooring was able to recommend , appropriate products and installed them beautifully and quickly, they have good team and they are friendly and honest so thanks Jason V.

3.75 stars Ave. rating: 3.75 from 1 votes.
 
 
 
Express Flooring a wonderful job
danielriley
 
Thank you Express Flooring a wonderful job, tremendous service, & incredible cost savings! I hope that others choose to give Express the opportunity… I can assure anyone who reads this that it would be in their best interest and they would be doing themselves a favor by purchasing from Express Flooring

3.75 stars Ave. rating: 3.75 from 1 votes.
 
 
 
Express Home Services
jimmy jordan
 
The Express Flooring team did a fantastic job and it was a good price. I gave them a call and decided to try them out and I am glad that I did. These guys came at the designated window time and finished at the estimated time they told me. Their service and quality of work was beyond what i expected! I couldn't be happier with them and would definitely recommend them!!!!

3.75 stars Ave. rating: 3.75 from 4 votes.
 
 
 
SURPRISED!
Angela Jennings
 

Like many of you, I did my homework and found both good and bad reviews. I was very concerned with buying flooring from Express, but felt I needed to hear what they had to offer. So, I took the time to collect multiple bids and met with a total of 5 different companies including Express. Because their offer was 20% less than the others, and the security of a lifetime warranty, I decided to give them a chance. This has turned into one of the best decisions for remodeling I have ever made for my home!

First off…everyone I was in contact with, from the phone representatives to the design consultant that met with my husband and I were amazing! The design consultant even took the time to make me aware that Express does over 20,000 jobs per year and in the last 3 years they only had 135 complaints (45 annually) and they have all been resolved. But the proof was in the craftsmanship of the installation team. The installers were right on time, they moved my furniture as if it were their own, tore out the old flooring and removed it without incident, and meticulously laid down my new flooring. I felt the floor turned out SPECTACULAR, and my guests a few days later said “WOW…YOUR FLOOR LOOKS AWESOME! WHO DID THE WORK?”

I am proud to say, Express Flooring! I have even told friends about Express since then. My experiences throughout the entire process are in stark contrast to the negative things written about Express.

Thank you Express for a wonderful job, tremendous service, & incredible cost savings! I hope that others choose to give Express the opportunity… I can assure anyone who reads this that it would be in their best interest and they would be doing themselves a favor by purchasing from Express Flooring!

Your customer for life,
Angela Jennings
Response: Thank you for the kind words Mrs. Jennings! It was a pleasure serving you!

3.75 stars Ave. rating: 3.75 from 3 votes.
 
 
 
Express Flooring
 
Express Flooring "Goal"
Our Goal at Express Flooring is Satisfaction! We can assure you that our friendly management team is here to answer any and all of your questions or complaints. It is our never-ending desire to work towards having all of our customers 100% SATISFIED."
 
Express Flooring Memberships
  • World Floor Covering Association
  • Arizona Floor Covering Association
  • Arizona Chamber of Commerce
  • Tuscon Chamber of Commerce
  • Denver Chamber of Commerce
  • United States Chamber of Commerce
  • National Tile Contractors Association
  • Building Trades Association
  • National Carpet & Rug Institute
  • National Wood Association
  • Hardwoord & Laminate Association
  • SAHBA - Southern Arizona Housing & Building Association
 
Express Flooring Promises
  • Free In-Home Estimates 7 days a week. Evening & Weekend appointments available
  • Complimentary Decorating Advice
  • Next Day Installation on In Stock Products
  • Superior Craftsmanship
  • Lifetime Installation Warranty
  • Knowledgeable professionals
  • Over 100 years of flooring experience
  • Quality Brand Name products
  • Discount warehouse pricing
  • Financing available with 12 months of No interest.
  • Family owned and operated values
  • We take all of the stress and anxiety out of purchasing flooring.
 
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